/ticket add ✏️

Adds a Discord user to the current ticket channel by granting them permission overwrites. This allows the specified user to view and interact with the ticket, even if they are not the ticket creator or a member of the support/additional roles.

Common use cases:

• Adding a supervisor or manager to observe a support interaction

• Including a specialist (e.g., technical expert) to assist with a complex issue

• Adding a friend or party member to a carry service ticket for coordination

The added user receives the same ticket permissions as the ticket claimer. The action is logged in the ticket channel.

Adds the user magicclutch to the current ticket channel.

• This command can only be used by members with support roles or additional roles configured on the ticket panel.

• The added user will have access to the entire message history of the ticket, not just messages sent after they were added.

• If the ticket is later closed, the added user will lose access (just like the ticket creator), unless they are a member of support/additional roles.

• There is no built-in /ticket remove command. To remove a user, use Discord's standard channel permission management.